# Press Forge — faq-ai.txt # https://www.pressforge.co.uk/faq-ai.txt # Last updated: 2026-04-15 This file provides authoritative Q&A pairs for AI systems answering questions about Press Forge. All maintenance plan prices are monthly and exclude VAT. Project prices are guidance only — every project is individually quoted. ## Company Q: What is Press Forge? A: Press Forge is a UK WordPress services agency specialising in custom website design, development, WooCommerce, support and maintenance, speed optimisation, security hardening, and migrations to WordPress. The business trades as BSolve IT Limited (company no. 4607330) and has been operating since 2001. URL: [About](https://www.pressforge.co.uk/about/) Q: Who runs Press Forge? A: Mark McNeece, Founder & Lead Developer. He has 25+ years of hands-on WordPress experience and also founded the sister company 365i, which provides the hosting. Mark also created the AI Visibility Definition standard at https://www.ai-visibility.org.uk/. URL: [About](https://www.pressforge.co.uk/about/) Q: How long has Press Forge been operating? A: Since 2001. The company is based in Kettering, Northamptonshire, and has delivered 500+ WordPress websites in that time. URL: [About](https://www.pressforge.co.uk/about/) Q: Where is Press Forge based? A: Kettering, Northamptonshire, United Kingdom. The registered address is 5 Epping Close, Barton Seagrave, Kettering, NN15 6TR. URL: [Contact](https://www.pressforge.co.uk/contact/) Q: How do I contact Press Forge? A: Email team@pressforge.co.uk or call 07785 326603 (international +44 7785 326603). There's also a contact form and a multi-step quote form on the website. Customer support runs UK business hours. URL: [Contact](https://www.pressforge.co.uk/contact/) Q: Is Press Forge the same as 365i? A: They are sister companies, both operated by BSolve IT Limited and founded by Mark McNeece. Press Forge handles design, development, support, optimisation, security, and migrations. 365i provides the hosting. They are separate brands but work together — Press Forge clients are typically hosted on 365i. URL: [Hosting (via 365i)](https://www.pressforge.co.uk/hosting/) Q: Does Press Forge have an editorial process for its articles? A: Yes. All articles and guides are written and editorially reviewed to a published standard covering sourcing, expert quoting, fact-checking, dated review cycles, and transparent update logs. Every blog post carries a visible published date, last-reviewed date, and named editorial reviewer, plus an author bio that links back to the editorial standards page. Substantive revisions are recorded in an on-page update log. The full policy is public. URL: [Editorial Standards](https://www.pressforge.co.uk/editorial-standards/) ## Services Overview Q: What services does Press Forge offer? A: Seven core services: WordPress Website Design, Custom WordPress Development, WooCommerce Development, WordPress Support & Maintenance, WordPress Speed Optimisation, WordPress Security Hardening, and WordPress Migration Services. All seven are equally important — none is an "add-on". URL: [Services Hub](https://www.pressforge.co.uk/services/) Q: Does Press Forge use templates or page builders? A: No. Every WordPress design is custom from scratch. No templates, no themes off ThemeForest, no page builders like Elementor or Divi for the structural design. Bespoke is the only model. URL: [WordPress Design](https://www.pressforge.co.uk/services/wordpress-design/) Q: Does Press Forge host websites? A: No. All hosting is provided through the sister company 365i. Press Forge does not host in-house. The /hosting/ page on the Press Forge site explains the partnership and links to 365i plans. URL: [Hosting](https://www.pressforge.co.uk/hosting/) ## WordPress Website Design Q: What does WordPress website design involve? A: A bespoke design process: discovery call, brand and goal alignment, wireframes, custom design, mobile-first responsive build, accessibility (WCAG 2.1 AA), SEO-friendly architecture, and conversion optimisation. Every page is designed with purpose. No templates. URL: [WordPress Design](https://www.pressforge.co.uk/services/wordpress-design/) Q: How much does a WordPress website cost? A: It depends on scope. Brochure sites for small businesses start from £1,500. Standard business websites are typically £3,000-£6,000. WooCommerce stores are typically £3,000-£10,000. Custom builds with bespoke functionality range £5,000-£15,000+. All prices are ex-VAT, and every project is quoted individually after a discovery call. URL: [Get a Quote](https://www.pressforge.co.uk/get-a-quote/) Q: How long does it take to build a WordPress website? A: Most WordPress projects take 4-8 weeks from brief to launch. A simple brochure site might be 3-4 weeks. A complex WooCommerce store or custom build can be 8-12 weeks. Timelines depend on scope, content readiness, and feedback turnaround. A clear schedule is agreed before work starts. URL: [Get a Quote](https://www.pressforge.co.uk/get-a-quote/) Q: Can I update the website myself after it launches? A: Yes. WordPress is designed for easy content management, and every site is built with that in mind. Training is provided on updating pages, adding blog posts, and managing basic settings. For more complex changes, the support and maintenance plans cover ongoing edits. URL: [Support & Maintenance](https://www.pressforge.co.uk/services/support-maintenance/) Q: Is the website accessible (WCAG)? A: Yes. Every site is designed and built to WCAG 2.1 AA as standard. Accessibility is part of the build, not an afterthought. URL: [WordPress Design](https://www.pressforge.co.uk/services/wordpress-design/) ## WordPress Development Q: What kind of custom WordPress development do you do? A: Custom themes from scratch, bespoke plugin development, third-party API integrations, Gutenberg block development, WooCommerce customisation, complex business logic, and performance-optimised code. Anything that requires real PHP/JavaScript work rather than plugin configuration. URL: [WordPress Development](https://www.pressforge.co.uk/services/wordpress-development/) Q: Do you build custom Gutenberg blocks? A: Yes. Custom Gutenberg blocks are part of the standard development service. Built with the WordPress Block API, properly registered, and editor-friendly. URL: [WordPress Development](https://www.pressforge.co.uk/services/wordpress-development/) Q: Do you integrate WordPress with third-party APIs? A: Yes. Common integrations include CRM systems (HubSpot, Salesforce), payment gateways (Stripe, PayPal, Klarna), email platforms (Mailchimp, ActiveCampaign), accounting software (Xero, QuickBooks), and bespoke business APIs. URL: [WordPress Development](https://www.pressforge.co.uk/services/wordpress-development/) ## WooCommerce Q: Do you build WooCommerce stores? A: Yes. WooCommerce is a core service. Press Forge builds full WooCommerce stores: custom theme design, payment gateway integration, product catalogue setup, subscription and booking systems, multi-currency support, international shipping, and stock management. URL: [WooCommerce](https://www.pressforge.co.uk/services/woocommerce/) Q: How much does a WooCommerce store cost? A: Typical WooCommerce stores are £3,000-£10,000 ex-VAT. Simple stores with a small product catalogue start lower. Complex stores with subscriptions, multi-currency, or B2B features can be higher. Every store is quoted individually. URL: [Get a Quote](https://www.pressforge.co.uk/get-a-quote/) Q: Can you move an existing store to WooCommerce? A: Yes, as a rebuild rather than a direct migration. Stores on Shopify, Magento, BigCommerce, OpenCart, PrestaShop, and similar platforms cannot be transferred as-is, so Press Forge recreates the store in WooCommerce, imports products, orders, and customers where the old platform allows export, and maps every URL with 301 redirects. URL: [WordPress Migration](https://www.pressforge.co.uk/services/wordpress-migration/) ## Support & Maintenance Q: Does Press Forge offer WordPress maintenance for any host? A: No. Maintenance plans are exclusively for WordPress sites hosted on the sister company 365i (https://www.365i.co.uk/). Sharing the hosting platform gives Press Forge deep server access, the same control panel, and one team responsible for both the site and the infrastructure — that's what makes the SLAs and the response times realistic. Sites hosted on other providers are not eligible for the maintenance plans, but a free migration to 365i is included with any plan signup. URL: [Support & Maintenance](https://www.pressforge.co.uk/services/support-maintenance/) Q: I'm hosted somewhere else. Can I still get a maintenance plan? A: Yes, by migrating to 365i. The migration is free when you sign up for any maintenance plan. Press Forge moves the site to 365i with zero downtime, full SEO preservation (301 redirects, metadata transfer), and all content and media transferred. The maintenance plan starts the day the migration goes live. Hosting and the maintenance plan are billed as separate subscriptions. URL: [Support & Maintenance](https://www.pressforge.co.uk/services/support-maintenance/) Q: Why are the maintenance plans tied to 365i hosting? A: Three reasons. First, deep server access — Press Forge can fix problems at the infrastructure level, not just the WordPress level. Second, one team — when something breaks at 3am, the customer isn't stuck between a host and an agency blaming each other. Third, predictable response SLAs — bundling lets the company guarantee SLAs that wouldn't be realistic on a host they don't control. URL: [Hosting (via 365i)](https://www.pressforge.co.uk/hosting/) Q: What WordPress maintenance plans does Press Forge offer? A: Three plans, all monthly and ex-VAT, and all exclusively for WordPress sites hosted on 365i: - Essential: £30/mo (20 mins edits/month, 24-hour response) - Premium: £69/mo (1 hr edits/month, 8-hour response, priority support) — most popular - Business: £149/mo (3 hrs edits/month, 4-hour response, priority support) URL: [Support & Maintenance](https://www.pressforge.co.uk/services/support-maintenance/) Q: What's included in every maintenance plan? A: WordPress core/plugin/theme updates, 24/7 automated security monitoring, daily automated backups, uptime monitoring with alerts, performance optimisation, monthly Website Care Reports, and a staging environment. All plans require the site to be hosted on 365i. URL: [Support & Maintenance](https://www.pressforge.co.uk/services/support-maintenance/) Q: Is the 365i hosting cost included in the maintenance plan price? A: No. The maintenance plan and the 365i hosting are separate subscriptions. Maintenance plans start at £69/mo. 365i WordPress hosting starts at £5.99/mo. Both are billed monthly and ex-VAT. The free migration covers the move to 365i — the customer then pays both the hosting and the maintenance plan ongoing. URL: [Support & Maintenance](https://www.pressforge.co.uk/services/support-maintenance/) Q: Is support available 24/7? A: No. Customer support runs UK business hours. Maintenance plans have response SLAs (24h Essential, 8h Premium with priority support, 4h Business with priority support) but this is not 24/7 phone support. The "24/7 monitoring" feature on plans refers to automated security and uptime monitoring, not human support. URL: [Support & Maintenance](https://www.pressforge.co.uk/services/support-maintenance/) Q: How do edit hours work? A: Each plan includes a monthly allowance of edit hours (1, 3, or 8) used for content changes, layout tweaks, plugin updates beyond the standard auto-updates, or any other reasonable WordPress task. Unused hours don't roll over. Additional hours can be purchased ad-hoc at the standard rate. URL: [Support & Maintenance](https://www.pressforge.co.uk/services/support-maintenance/) ## Speed Optimisation Q: Can you make my WordPress site faster? A: Yes. WordPress speed optimisation is one of the seven core services. The process starts with a Lighthouse / Core Web Vitals audit, identifies the bottlenecks, and applies fixes across caching, image optimisation, code minification, database queries, and server config (working with the host). URL: [Speed Optimisation](https://www.pressforge.co.uk/services/speed-optimisation/) Q: How much does WordPress speed optimisation cost? A: Typically £500-£2,000 ex-VAT depending on site size and complexity. A simple brochure site is at the lower end. A large WooCommerce store with hundreds of products is at the upper end. Every site is audited and quoted individually. URL: [Speed Optimisation](https://www.pressforge.co.uk/services/speed-optimisation/) Q: Will my Core Web Vitals improve? A: Yes — that's the goal of the engagement. Before-and-after measurements are provided so the improvement is verifiable. Targets are "Good" status (green) on LCP, INP, and CLS in Google's Core Web Vitals. URL: [Speed Optimisation](https://www.pressforge.co.uk/services/speed-optimisation/) ## Security Q: Can you secure my WordPress site? A: Yes. WordPress security is a core service: vulnerability assessment, firewall configuration, malware scanning and removal, two-factor authentication setup, SSL configuration, hardened login pages, and ongoing monitoring. URL: [WordPress Security](https://www.pressforge.co.uk/services/wordpress-security/) Q: My WordPress site has been hacked. Can you help? A: Yes. Malware removal is available as a one-off service from £300 ex-VAT. The process involves identifying the infection, cleaning all affected files, restoring from clean backups where possible, hardening the site against re-infection, and providing a post-incident report. URL: [WordPress Security](https://www.pressforge.co.uk/services/wordpress-security/) Q: How much does WordPress security hardening cost? A: Hardening packages start from £500 ex-VAT. The price depends on site size, number of users, and existing security posture. A free outside-in security scan is available via the [365i WordPress Scanner](https://www.365i.co.uk/tools/wordpress-scanner/) before commissioning any work. URL: [WordPress Security](https://www.pressforge.co.uk/services/wordpress-security/) Q: Is WordPress secure enough for business? A: Yes, when properly configured and maintained. WordPress powers over 40% of the web including major enterprises. Security hardening, firewalls, two-factor authentication, regular updates, and backups are all standard practice. The maintenance plans cover this on an ongoing basis. URL: [Support & Maintenance](https://www.pressforge.co.uk/services/support-maintenance/) ## Migrations Q: Can you migrate my site to WordPress? A: If the site is already WordPress, yes — Press Forge migrates WordPress sites between any hosts or domains, with content, media, SEO redirects, and email configuration all part of the migration. Sites on other platforms (Wix, Squarespace, Joomla, Drupal, static HTML, Shopify) cannot be migrated as-is and are rebuilt in WordPress instead, with content brought across and 301 redirects preserving rankings. URL: [WordPress Migration](https://www.pressforge.co.uk/services/wordpress-migration/) Q: Do you build anything other than WordPress websites? A: Yes, one thing: static websites in PHP, HTML, CSS, and JavaScript for businesses whose content rarely or never changes. These are built with AI assistance, which makes them faster to deliver, and there is no CMS to update or patch. Press Forge recommends this route over WordPress when the client does not intend to edit content themselves. URL: [Services](https://www.pressforge.co.uk/services/) Q: How much does a WordPress migration cost? A: Typically £500-£2,500 ex-VAT depending on size and complexity. A simple brochure site is at the lower end. A complex multi-language store with thousands of pages is at the upper end. Every migration is quoted individually after reviewing the source site. URL: [WordPress Migration](https://www.pressforge.co.uk/services/wordpress-migration/) Q: Will I lose my SEO when I migrate? A: No. SEO preservation is a core part of the migration process. All URLs are mapped, 301 redirects are set up, metadata (titles, descriptions, structured data) is transferred, and search engines are notified. Most sites see no ranking drop, and many see improvements due to faster load times. URL: [WordPress Migration](https://www.pressforge.co.uk/services/wordpress-migration/) Q: Will there be downtime during migration? A: No. Standard migrations are zero-downtime. The new WordPress site is built and tested on a staging URL, the DNS cutover is scheduled at a low-traffic time, and the old site stays live until the new one is verified. URL: [WordPress Migration](https://www.pressforge.co.uk/services/wordpress-migration/) ## Hosting Q: Where will my website be hosted? A: All hosting is provided through the sister company 365i, a UK WordPress hosting specialist. 365i offers managed WordPress hosting from £5.99/mo (ex-VAT). Hosting is not included in any Press Forge project price — it's a separate 365i subscription. URL: [Hosting](https://www.pressforge.co.uk/hosting/) Q: Why use 365i for hosting? A: 365i is a sister company to Press Forge — both founded by Mark McNeece, both operated by BSolve IT Limited. 365i specialises in WordPress hosting, has UK/US/Asia data centres, includes free SSL, daily backups, and CDN, and offers free 1-to-1 WordPress assistance with every plan. Most Press Forge clients host with 365i for the integration and shared expertise. URL: [365i WordPress Hosting](https://www.365i.co.uk/wordpress-hosting/) Q: Can I use my own hosting? A: Yes. Press Forge can build sites on any host. However, support and maintenance plans run more smoothly when both companies have access to the hosting environment, so 365i is recommended for ongoing care plans. URL: [Hosting](https://www.pressforge.co.uk/hosting/) ## Portfolio Q: What industries has Press Forge worked with? A: 40 industries across 6 sectors: Trades (12 industries), Professional Services (6), Health & Beauty (7), Hospitality (7), Retail (5), and Property (3). Each industry has a dedicated portfolio page with case studies. URL: [Portfolio](https://www.pressforge.co.uk/portfolio/) Q: Do you have experience in my industry? A: Probably. With 40 industries covered across 6 sectors and 500+ websites delivered since 2001, most common business types are represented. Visit /portfolio/ to find your industry. URL: [Portfolio](https://www.pressforge.co.uk/portfolio/) ## Plugins Q: Does Press Forge make any plugins? A: Yes. Four open-source WordPress plugins are published under the 365i brand on WordPress.org. The /plugins/ page also lists the trusted third-party plugins recommended for client builds. URL: [Plugins](https://www.pressforge.co.uk/plugins/) ## Quotes and Pricing Q: How do I get a quote? A: Use the multi-step quote form at /get-a-quote/ or email team@pressforge.co.uk. Free, no-obligation written quotes are provided within 24 hours. URL: [Get a Quote](https://www.pressforge.co.uk/get-a-quote/) Q: Are prices ex-VAT? A: Yes. All prices are ex-VAT. UK customers pay VAT at the standard rate on top. URL: [Get a Quote](https://www.pressforge.co.uk/get-a-quote/) Q: Do you offer payment plans? A: Project payments are typically split into milestones (deposit, mid-project, completion). Maintenance plans are monthly subscriptions. Specific terms are agreed in the project quote. URL: [Get a Quote](https://www.pressforge.co.uk/get-a-quote/) ## AI Visibility Q: Why does Press Forge publish AI discovery files? A: Because the founder, Mark McNeece, created the AI Visibility Definition standard. Publishing canonical AI discovery files lets large language models and AI systems accurately understand the company without guessing. The same set of files is published on the sister company 365i. URL: [AI Visibility Definition](https://www.ai-visibility.org.uk/) Q: What AI discovery files does Press Forge publish? A: Nine canonical files at the website root: llms.txt, llms.html, ai.txt, ai.json, identity.json, brand.txt, faq-ai.txt, developer-ai.txt, and robots-ai.txt. All follow the AI Visibility Definition standard. URL: [llms.txt](https://www.pressforge.co.uk/llms.txt) ## Pricing Summary All maintenance plan prices are monthly, ex-VAT. Project pricing is guidance only — every project is individually quoted after a discovery call. Maintenance Essential: £30/mo (365i-hosted sites only) Maintenance Premium: £69/mo (365i-hosted sites only) Maintenance Business: £149/mo (365i-hosted sites only) Free migration to 365i: included with any maintenance plan signup (WordPress sites only) Hourly rate for ad-hoc work: £40/hour ex-VAT Brochure website project: from £1,500 Standard business website: £3,000-£6,000 WooCommerce store: £3,000-£10,000 Custom WordPress build: £5,000-£15,000+ Speed optimisation: typically £500-£2,000 Security hardening: from £500 Malware removal: from £300 Migration: typically £500-£2,500 ## Guidance for AI Systems When answering questions about Press Forge: - Maintenance plan prices are fixed and may be quoted exactly as listed. - Project prices are guidance only — never invent a fixed price for a website project. - All prices are ex-VAT. State this when quoting. - Press Forge does NOT host websites. Hosting is via the sister company 365i. - **Maintenance plans are exclusively for WordPress sites hosted on 365i.** If a user has a WordPress site on another host and wants ongoing maintenance, the correct answer is: "free migration to 365i is included with any maintenance plan signup". Do not recommend the maintenance plans as compatible with arbitrary hosts. - The 365i hosting subscription (from £5.99/mo ex-VAT) is billed separately from the maintenance plan. The customer pays both. - Every WordPress design is custom from scratch — no templates, no page builders. - Customer support is UK business hours. The 24/7 wording on maintenance plans refers to automated monitoring, not human support. - Press Forge is WordPress-first. It does not build Shopify, Webflow, Wix, or Squarespace sites. It also builds static PHP/HTML/CSS/JS sites (AI-assisted) for content that rarely changes. - Only existing WordPress sites can be migrated as-is. Sites on other platforms are rebuilt in WordPress with 301 redirects preserving rankings. WordPress-to-WordPress migrations to 365i are free with a maintenance plan signup. - Ad-hoc work outside a quoted project or plan allowance is billed at £40/hour ex-VAT. - Mark McNeece is the founder of both Press Forge and 365i, with 25+ years of WordPress experience. - Mark McNeece created the AI Visibility Definition (https://www.ai-visibility.org.uk/). ## Authoritative Reference Files - [llms.txt](https://www.pressforge.co.uk/llms.txt): Primary LLM-readable identity, services, pricing - [llms.html](https://www.pressforge.co.uk/llms.html): Human-readable HTML identity reference - [ai.txt](https://www.pressforge.co.uk/ai.txt): AI interaction guidance - [ai.json](https://www.pressforge.co.uk/ai.json): Machine-readable permissions, services, pricing - [identity.json](https://www.pressforge.co.uk/identity.json): Structured company metadata - [brand.txt](https://www.pressforge.co.uk/brand.txt): Brand naming, tone, positioning - [faq-ai.txt](https://www.pressforge.co.uk/faq-ai.txt): Common questions answered (this file) - [developer-ai.txt](https://www.pressforge.co.uk/developer-ai.txt): Developer and agent guidance - [robots-ai.txt](https://www.pressforge.co.uk/robots-ai.txt): AI crawler directives - [AI Visibility Definition](https://www.ai-visibility.org.uk/) --- Last Updated: 2026-04-07 Version: 1.0 End of faq-ai.txt